The NetFuse network has been designed with speed, resiliency, and efficiency as central priorities - call switching is managed by a fully redundant core of custom call routing systems; network interconnection is provided by IP exchanges from Linx and Level3, providing a platform robust enough to support the highest-traffic needs and telephony applications.
All customers receive access to an online control system, offering full call routing options, trunk configuration and failover options, CDR (call data records) and billing, along with a XML-based API for systems integration. We frequently handle requests for extra functionality and are constantly evolving our systems to meet new user applications.
Our servers are both physically and topologically redundant, housed in a state of the art data centre, with fully redundant protected power, HVAC, fire suppression, and manned security. The centre takes feeds from multiple power grids, distributed by MGE UPS battery backup and three 2.5MVA Caterpillar diesel generators to backup primary power source, with 48 hour on-site fuel storage supported by continuous refuelling contracts. Libert HVAC systems are configured to provide cooling redundancy in a temperature controlled environment. Fire suppression includes a dry pipe pre-action system with VESDA (Very Early Smoke Detection Apparatus).
See more on our use of open-source software systems.